OUR MISSION
WHY WE ARE HERE, working towards our goals.
our mission statement
AT MINEHEAD MEDICAL CENTRE THE STAFF & DOCTORS ARE ALL WORKING HARD TO DELIVER OUR MISSION STATEMENT, WHICH CONSISTS OF THESE CORE VALUES:
Our Aims and Objectives:
- Provide a high standard of medical care
- Be committed to our patients’ needs
- Act with integrity and complete confidentiality
- Be courteous, approachable and friendly
- Ensure safe and efficient services and environment
- To involve patients in shared discussion on decision making with the clinician
- To improve our health care services through quality improvement methodology
- To maintain our motivated skilled work teams
- Support the team in maintaining high quality of care through continuous learning and training
- To guide our employees in accordance with diversity and equality
- To ensure effective and robust information governance systems
- Treat all patients and staff with dignity, respect and honesty
- To ensure relevant information is shared to staff and patients effectively, openly and honestly
01643 703441 - option 1
(All Enquiries)
01643 703441 - Option 2
(Prescriptions)
SOMICB.MINEHEADMEDICALCENTRE@NHS.NET
(SURGERY EMAIL ADDRESS)
For non-urgent medical or admin requests please use our online patient triage:
www.mineheadmedicalcentre.co.uk/online-services
Our GPs and clinical team cannot provide medical advice by email.
General information for the attention of a GP will be passed on if requested.
Please note - this email is not continually monitored throughout the day.
SOMICB.MMCPRESCRIPTIONS@NHS.NET
(REPEAT PRESCRIPTIONS EMAIL ADDRESS)
This email is for repeat prescription requests only.
If your medication request is urgent please contact our prescription line on 01643 703441 (Option 2). 11am - 1PM, Monday - Friday.
Please include your name and date of birth with your request. Please be advised that requests for “all repeats” or requests with limited information are likely to result in a delay in the processing of medication. In such instances, staff will need to contact you to discuss your exact requirements.
This email inbox is only monitored during prescription line hours - 11am - 1PM, Monday - Friday.
For repeat prescription ordering 24 hours a day, 7 days a week – please sign up to Patient Access or the NHS App – further details can be found on the Prescriptions and Online Access page of our website.
Minehead Medical Centre Address
2 Irnham Road, Minehead, Somerset, TA24 5DL